Shipping policy

Shipping Policy

Last Updated: August 2026

At SLIX, we're committed to delivering your order safely and efficiently.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During product launches, promotions, or high-demand periods, processing times may be slightly longer.

Shipping

We currently ship across Egypt.
Shipping fees are calculated at checkout based on your delivery location.
Once your order has been shipped, you will receive a confirmation message with your shipment details.

Delivery

Delivery times may vary depending on your location, courier operations, weather conditions, public holidays, and other unforeseen circumstances. While we work closely with our shipping partners to ensure timely delivery, SLIX cannot guarantee exact delivery dates.

Order Tracking

If tracking is available for your shipment, tracking information will be provided once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. SLIX is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses. Additional shipping charges may apply if an order needs to be reshipped.

Delivery Issues

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include clear photos so we can assist you as quickly as possible.